Refund Policy

1. 7-day refund on your first purchase

If you are not happy with TaraLearn, you can get a full refund within 7 days of your first purchase. To request it, email support@taralearn.com from your account email address.

2. Renewals and later purchases

Each purchase is a one-time payment for 1 year of access; nothing renews automatically. Renewals and any later purchases are not refundable. Your access continues until the end of the year you paid for.

3. Exceptional Circumstances

In the rare event of a duplicate payment or a technical error resulting in an incorrect charge, please contact us within 7 days of the transaction. We will investigate and, if the error is confirmed on our end, resolve it appropriately.

4. Contact Us

For any payment-related queries, please reach out to us:

5. What we check

When a refund request arrives, we compare the date of the payment with the date of your first purchase on the same parent account. A request within 7 days of that first purchase qualifies for a full refund. We also check that the payment ID you give matches a payment on our side.

A request made after the window, or for a renewal or a later purchase, is not refundable under this policy.

6. What happens after you ask

We acknowledge every refund request within 48 hours by email. We resolve it within one month. Deleting your account is a separate request, and our Privacy Policy explains how to make it.

How to ask for a refund

Email support@taralearn.com from your account email address. Include the payment ID from your receipt and the date of purchase, so we can check it against the 7-day window.

We acknowledge requests within 48 hours and resolve them within one month.